Robert Todd & Son Ltd (“we”, “us”) is a UK company. This notice explains how we handle personal information collected through this website.
Who we are
Robert Todd & Son Ltd.
Registered office: Arkle House, 31 Lonsdale Street,
Carlisle, Cumbria CA1 1BJ
Company number 04033938 (registered in England and Wales)
Email: info@roberttodds.com
What we collect
If you use the contact form, we collect your name, email address, subject, message, and your consent to store and process those details so we can reply.
Our servers and hosting provider may also record technical data such as IP address, browser type and pages visited, as part of normal website operation and security.
How we use it
- To respond to enquiries and provide the services you ask about
- To keep records of business correspondence
- To operate, secure and improve this website
We do not sell your personal information.
Legal basis
We process enquiry data because you have asked us to, and with your consent where you tick the form agreement. We process technical logs as a legitimate interest in running a secure website.
How long we keep it
Enquiry emails and related records are kept for as long as needed to deal with your request and for normal business record-keeping, then deleted or archived according to our internal retention practice.
Sharing
We may share information with trusted service providers who help us run the site and email (for example hosting and mail delivery), only as needed for those purposes. We may also disclose information if required by law.
Your rights
Under UK data protection law you can ask to access, correct or delete your personal data, or object to certain processing. To do so, email info@roberttodds.com. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
See our cookie notice.
Last updated October 2026.